Mergers & Acquisitions

Hi Rebecca, I find persona are incredibly useful they can help create empathy and understanding, I use empathy mapping in Mural when identify different user types, needs, motivations. I also want to share something that I have used as a reference and ...

I would use Personas for many types of CM or M&A activities. Personas originated in the User Centric Design/Design Thinking methodology. However, they are akin to Stakeholders in a way. I find that the use of Personas makes the work more personalized, ...

Hi, Leslie: Apologies for the delay in responding to you, my computer was "on the fritz" and I couldn't access this thread. I created the personas utilizing a change impacts assessment and Prosci's Impact Index, first by completing my initial understanding ...

Hi, Becky: I used the Change Impact Assessment and the Impact Index for the development of my personas, because they each offer value in understanding impacts to those going through an Integration. ------------------------------ Diane Weinsheimer ...

Thanks, Diane. And others! I have a new integration coming up that will be a great candidate for personas. I'm curious if you used the Prosci Impact Index as part of your process. I've used that in the past and think it's going to be really valuable ...

Diane - Love that you did personas for this! I would be curious for more details on how you create the personas and even moreso, other ways you leverage them. ------------------------------ Leslie Ellis leslie@meaningfulchangeconsulting.com Founder ...