Hi Julie, I am interested in learning more on how to create and AI agent. I have sent you a connection request. Here is my email claudia.rebesani@cchmc.org. Thank you Claudia ------------------------------ Claudia Rebesani ---------------- ...

Hello Jeffrey - I'm part of a member of a 4-person change management team that created a change management template including a communication plan. I work closely with the executive sponsor, product owners and IT's business analyst, PM to build each. ...

Dear ACMP Fellows, I recently came across the BJ Fogg Behavioral Model and was surprised by how helpful it is in project environments. The model breaks behaviour down into three elements: motivation, ability, and prompts, and suggests that people ...

Good questions, @Jeffrey Bury . If your IT department is Agile or hybrid, the user stories should provide clarity about the reason for and impact of the changes from the user perspective. ------------------------------ Deborah Ketai (she/her) deborahketai@gmail.com ...

In this case we often lean on the product manager, or possibly the BSA role you mentioned. They can help translate the technical enhancement into business value. While building that muscle, I find it helpful for CM to host a short working session on the ...

Hi Jeffrey, My suggestion would also be for the CM, IT, and impacted departments (whether a SME or a manager) to meet and discuss the new enhancements. From experience, I've learned departments within the same organization have their own lingo and ...