Thank you for the insight @Christy Didion ! Lately, we have been using a few ways to turn feelings into data, and you made a really great point about impact statements. Here are some examples from a recent project I was on: Resistance management ...

I completely agree. However, your adaptability needs to also work in the opposite direction. Lately, this has been the reality we have faced in the public sector. How do you scale back and maintain good OCM practices? Document best practices - ...

Tanya, I agree, tools like Walk-Me or others that allow you to meet the impacted user at the point of need, are great tools for providing performance support not just another quick reference. ------------------------------ Alex Ryan ------------- ...

Valentine, This.... " For example, during a global ERP implementation impacting Finance and Supply Chain, instead of giving managers a generic "ERP overview," I provided role-specific impact snapshots showing exactly what was changing in month-end ...

The trainings I have provided for folks to apply AI to their change work always starts with demystifying AI. "AI" is an umbrella term that covers a slew of applications, and there tends to be resistance when you just say "AI". The reality is, AI has been ...

Hello Vivian, Thank you for your kind words. I appreciate them. Thank you as well for being part of this DEIB community and the work we're doing together. I'm looking forward to learning a lot and also contributing from my own experience as I continue ...