Hi Diane, Thank you for your follow up to this post! I was brought on after the decision was finalized, but I know some culture discussions were part of the decision making process at the board level, even if only incidental. A high level summary of those discussions will be an input to our discovery and listening sessions. I like to collect culture data from leaders then validate strengths and gaps with front line managers and their reports. The outputs can be used to iterate planning through two-way feedback, and craft messaging for communications and engagement assets.
Different clients refer to the office managing the transition with different terms. I agree there should be a common understanding and consistent terminology. For far reaching initiatives like a merger, they are managed by a transformation office or an integration office, one or the other, but not both. Individual workstreams report through the affected function whether HR, IT, etc. We have found, inviting one key report from each function or workstream supports accountability from the executive overseeing that function.
Ultimately, when I am an internal FTE, I have a greater degree of influence compared with roles where I am a contractor. If serving as a primary independent vendor, I will write specific terms into the contract so the clients' sponsors have clear expectations about what will be required.
Original Message:
Sent: 2026-02-04 17:46
From: Diane Weinsheimer
Subject: Life Sciences Mega Merger
Hi, Matt:
Everyone has provided very thoughtful suggestions and feedback on your question, so you're clearly engaged with experienced professionals!
My first question is if you've completed a culture assessment?--recommended to do during due diligence, but since the deal is signed now is the perfect time! Sounds like you have some good data already about the cultures of each organization, but the more data the better to help identify synchronicities for alignment and significant differences that must be addressed to smooth the transition and integrations.
Sometimes the acquiring company's leadership has to agree to adjustments, e.g., emphasizing strengths in the acquired company rather than their own to "make it work." Because, as we all know, this is stressful time for acquired employees and contractors and if you try to change their culture while integrating them you're in for a lot of stress and struggle, and possible failure.
I agree with you on developing personas; they help identify values important to each culture, which of course can help with message development, resistance management strategies, creating a sense of belonging and inclusion, among other benefits.
Also, re the Integration Management Office (IMO) it is focused on the overall integration, including all functions and workstreams, so includes representatives of all functions responsible for the successful integration--e.g., IT, change management, cybersecurity, HR, etc., not change management-centric.
in my experience, the change lead for each function report into the IMO as well as the organization's change management office (CMO), if one exists, so establishing a separate transformation office seems unnecessary.
I'm definitely interested in your progress so please keep us updated!
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Diane Weinsheimer
Original Message:
Sent: 2026-02-02 14:39
From: Matt Cinelli
Subject: Life Sciences Mega Merger
Hi everyone! I work in the transformation office of a top 20 enterprise life sciences firm and we are in the early stages of merging with a similar sized competitor. The deal has already been negotiated and signed, and now we are in the planning phase. Both firms have strong operational cultures, high employee engagement, and stellar net promoter scores. There is little overlap with products and therapeutic areas. They each have established a solid market presence with a recognizable brand among health care providers and patients.
I've worked on several acquisitions and a few post-merger integrations where cultural factors made the transition more challenging than expected. What have you learned that will help us stay on track to a smooth transition? Specifically, how would you approach the inevitable process of creating synergy while limiting friction and/or conflict that might undermine our goals as the two firms become one?
We're looking at several components to build a transformation framework:
1. Unified Operating Model
2. Transformation Office
3. Org Design Factors
4. Performance Metrics and Rewards
5. Culture Audits and Communities of Practice
Initial conversations have been cordial and readiness assessments express very positive sentiment toward the merger. Please share your overall thoughts about establishing a strategic transformation office, or your perspectives on how you've dealt with the considerations mentioned above.
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Matt Cinelli
Principal Consultant
Le Savoir Faire Consulting
matthewca@email.com
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