Mergers & Acquisitions

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  • 1.  Keeping the lights on and turning on new ones

    Posted 2024-03-20 10:37

    Hi,

    Not sure if others are in this boat, but M&A is not my sole responsibility where I work. So since we don't have M&As going on all the time, I'm pulled into other areas to help with change or project efforts. So wondering how others are able to:

    • Balance the demands of KTLO (keep the lights on) work and expectations during an integration?
    • How do you prioritize and allocate your time and resources effectively?

    The overriding theme lately is doing more with less, yet wanting to avoid burnout at the same time. Would value any tips, tricks, best practices to share here. 



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    Dawn Feltner
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  • 2.  RE: Keeping the lights on and turning on new ones

    Posted 2024-03-26 10:26

    Hi Dawn,

    Not me specifically, but definitely the situation when I'm working with local teams on integration execution. Everyone is doing integration, and change management, on the side of their desk. It creates a tough situation on every deal and requires early conversations with leadership. Well before we get to close and integration planning, we have an overview discussion with the Integration Executive (IE) that is accountable for deal attainment so they're clear on what the teams will be asked to deliver. IEs are accountable to achieve the deal metrics so they should be resourcing appropriately. Is this the reality? Usually not. Our departments are all running lean right now too, with additional squeeze on a number of them. As a result, I'm usually banging my drum to keep change management conversations and planning a priority with time and attention to it. The conversations almost always start to lean towards shortcuts. The way I've shifted my approach is to focus more on the desired outcomes and less on my process. This has meant that tools have gone out the window in some cases. I try to keep that to a minimum and work within the competencies and comfort of the local teams to create different pathways to positive outcomes. 

    This is my reality, but I know it's not a great or direct answer. I'd love to hear if others have found a better way to address.

    Becky



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    Becky Persak
    Aon
    Head of M&A - Leadership, Culture & Change
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  • 3.  RE: Keeping the lights on and turning on new ones

    Posted 2024-04-04 10:19

    Hi Becky - love this bit of advice:  focus more on the desired outcomes and less on my process! This resonated with me since I'll admit I sometimes get stuck relying on tools and my process vs. the desired outcome. "There's more than one way to the waterfall" for sure. Great reminder! 



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    Dawn Feltner
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  • 4.  RE: Keeping the lights on and turning on new ones

    Posted 2024-04-04 11:43

    1000% agree Becky.



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    angela
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  • 5.  RE: Keeping the lights on and turning on new ones

    Posted 2024-04-02 09:49

    Dawn, 

    Very thought provoking question. As you are pulled into other areas, I would consider having a proactive discussion about prioritization of the work yu are being assigned to versus what you have with M&A including capacity so that you understand out of the gate the expectations, have the support of your leadership to shift gears if needed back to M&A Integration. Also, so you can communicate expectations effectively with the 'other projects' about what to expect and what's coming for you in the M&A world. It may trigger resource need discussions that aren't as comfortable but it keeps everything transparent and proactive. 

    In my experience, the reactivity is what causes more angst and burnout and we can help our leadership make more conscious decisions about resource allocation/prioritization by asking the questions up front. 



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    Leslie Ellis
    leslie@meaningfulchangeconsulting.com
    Founder & CEO
    Meaningful Change Consulting, LLC
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  • 6.  RE: Keeping the lights on and turning on new ones

    Posted 2024-04-04 10:21

    Leslie - yes! Reactivity is a very real pitfall - not everything or everyone can have the same level of emergency status. It's a great reminder to pause, prioritize, and communicate the trade offs or potential resource gaps that need to be filled. 



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    Dawn Feltner
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