Frank,
I couldn't agree more. You're exactly right-change naturally brings uncertainty, and with it, fear and rumors can spread quickly. That's why creating psychological safety and offering space for authentic storytelling is so powerful. It not only helps calm the fear, but also builds shared meaning and trust, which are essential for successful change. Thank you for sharing.
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Tammie Ray
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Original Message:
Sent: 2025-09-24 08:03
From: Frank Gorman
Subject: Impactful Story telling
I agree wholeheartedly. Making everyone feel safe in a threatening situation is a key element of what we do. Change threatens everyone because it introduces the unknown into a known environment. Fear is contagious and the rumor mill is a CM's worst enemy. We need to control the narrative as best we can and effective story telling is an excellent tool in our arsenal.
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Frank Gorman, Former ACMP Board Member, Transformation Consultant
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Original Message:
Sent: 2025-09-23 20:32
From: Tanya D. Cane
Subject: Impactful Story telling
Marilyn, this is a powerful post. Your insight about stories making "meaning out of our messy pile of memories" is exactly what Quantum Storytelling is about. It's a shift from seeing stories as linear timelines to a non-linear, interconnected web of experiences. In a merger, this means moving beyond a single, top-down narrative. Instead, we co-create a new reality by letting diverse stories-of hope, fear, and everything in between-entangle and coexist.
This approach is crucial for Organizational Change Management (OCM). Rather than forcing a narrative, we facilitate a bottom-up process. When people feel safe to share their experiences, they gain a sense of ownership, which is essential for a successful transformation. It's about building a resilient culture, not just a communication plan.
To answer your question, I'm strengthening my storytelling by:
- Practicing deep listening to understand the emotions and unspoken narratives.
- Highlighting entangled narratives to find common ground between different experiences.
- Facilitating story circles to give people a safe space to share and connect.
Thank you for this reminder that in times of change, our most powerful tool is the human story.
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Tanya D. Cane