Katie, In work I've done in highly trauma-informed spaces, I've heard the recommendation of moving away from using "stakeholder" and, when using it to refer to a diverse group, replace with "interested and impacted people/parties/communities/organizations." ...

Hi Jeff, as always spot on. Empathic to our customers and their wellbeing, recharge as necessary. I agree, I don't see a lot of companies or departments asking what model we are going to leverage. Trust is the essential part of our role as well our work ...

Hi, Jeffrey. On your first point about change champions not comfortable with delivering the message and your recommendation of the sponsor owning the communication, is there a place for somewhere in between? Meaning, I agree the sponsor ultimately owns ...

The transition planning is often a challenge as organizations often approach the change as a one-time event rather than requiring regular upkeep and reinforcement. There is also too often a march to a milestone and once the "go-live" is met, resources ...

Thanks for sharing. I especially appreciated the focus on building capability. Change is something that needs to be done with people, not to them and I think any change should consider both how do you build capabilities for leading and going through the ...

All the stuff that Tammie said is solid (and very thorough!)... I'd add the following: The Change Network is a channel ... they wouldn't "own" this content, just another means on propagating the message from something of an "insider" group that ...