Thank you, Alisa! This is very helpful. B. ------------------------------ Blanka Toth ------------------------------

A team closes an 18-month ERP implementation green across the board: 97% training completion, login rates on target, satisfaction scores solid. The leadership team celebrates and the project is archived. Twelve months later? A process audit reveals 60% ...

Great question - I look at coaching capabilities as a multiplier for our work as change managers. By coaching executives, we build sponsor competencies and enable them to focus on the key actions and communications that move the need. By coaching people ...

I agree with Evan the playbook is not always needed to follow. These are people who have emotions with what is occurring and we need to pivot as needed. We should have professional relations and that builds our reputation that will assist the company ...

Thanks for the shoutout @Ben Kleinman ! I hope these are helpful! Here are a few of my related Substack posts: Change Fatigue + AI Overload: The Double Burden Nobody Is Talking About AI Added Another Change to the Pile When Exhaustion ...

Recently, I was brought in to support a large organisational change initiative. The strategy was solid, timeliness were clear and the communications plan was beautifully designed. Yet the leaders and their people were stuck. And this was not because they ...